Government of Canada:
1-800-622-6232 (1-800-OCANADA)
TTY users: 1-800-465-7735

Government of Ontario:
416-326-1234 (Collect calls accepted within Ontario)
TTY users: 416-325-3408 or 1-800-268-7095

City of Toronto:  416-338-0338
TTY users: 1-800-267-6600

Frequent Questions

Where can I order a photograph of The Queen or the Governor General?
Contact Rideau Hall at 1-800-465-6890.

How can I find out the name of my MPP or MP ?
Contact Elections Ontario at 416-326-6300 or visit www.electionsontario.on.ca for the name of your Member of Provincial Parliament. Contact Elections Canada at 1-800-463-6868 or visit www.elections.ca to find your federal representative.

How can I find a public servant in the provincial or federal government ?
For provincial public servants, call Service Ontario at 416-326-1234.
For federal public servants, call 1-800-622-6232 (1-800-OCANADA).

I have a complaint about a business. How can I get help ?
Contact the Ontario Ministry of Consumer and Business Services through their Market Place Standards and Services Branch at 1-800-268-1142.

Can the Lieutenant help me appeal an Ontario Ministry decision ?
Generally, the Lieutenant Governor cannot intervene in day-to-day decisions made by provincial government ministries. You may wish to write to the Minister in charge of the department involved; the easiest way to do so is to consult the Government of Ontario's on-line directory. If you do write to the Lieutenant Governor, His Honour will forward your letter to the appropriate Minister for his or her attention and response. If you have already tried to resolve the problem with the Government directly, you may wish to consult the Ombudsman of Ontario, 125 Queen's Park, Toronto, Ontario M5S 2C7; telephone 1-800-263-1830.